PRODUCT SUPPORT
How can we help?
Quick answers for subscriptions, credits, sign-in, generation, and saved projects.
Restore a subscription
Open Profile and tap Restore Purchases. Use the same Apple ID that originally purchased the subscription.
Credits did not update
Confirm you are online, open Profile, restore purchases, and allow a moment for the verified billing cycle to sync.
Generation failed
Check your connection and retry with a clear JPG, PNG, or WEBP product photo under 20 MB. Failed generations should automatically return reserved credits.
Google sign-in
Make sure Safari is available for the secure sign-in flow. You can also use Sign in with Apple when offered.
Saved projects
Projects are stored locally on your device. Removing the app or erasing device data may remove local history, so export important work first.
Account deletion
Open Profile and choose the account deletion option. Deleting an account does not automatically cancel an Apple subscription.
Need account-specific help?
Open Profile → Account Diagnostics, take a screenshot without exposing credentials, and use the developer support contact on the App Store product page. Include the issue, device model, iOS version, and approximate time of the failure.